Returns & Refunds

We want you to feel confident shopping with LuxuryFlair. Eligible items may be requested for return within 30 days of delivery.

Before starting a return

Please contact us at luxuryflair.shop@gmail.com with your order number and the item you would like to return. Do not send an item back before receiving return instructions, because products may be fulfilled by different partners and return destinations can vary.

Return eligibility

To be eligible for a return, an item should be unused, unworn, and in the condition in which it was received, with original packaging and accessories when applicable. We may request photos or other information to review the return request.

Damaged, defective or incorrect items

If an item arrives damaged, defective or incorrect, contact us promptly with your order number and clear photos of the item and packaging so we can review the issue and provide next steps.

Non-returnable items

For hygiene, safety or other reasons, certain personal-care, beauty, intimate, customized, final-sale or otherwise non-returnable items may not be eligible for return when indicated on the product page or required by applicable law. Contact us before returning an item if you are unsure.

Refunds

Approved refunds are issued to the original payment method after the return is received and reviewed, when a physical return is required. Processing time after approval can vary by payment provider or financial institution.

Shipping costs

Original shipping charges and return shipping costs are handled according to the circumstances of the return and applicable law. If an item is damaged, defective or incorrect, contact us before arranging return shipping.